PhoenixDigital Growth
Talk to Jesse
Intake coaching for family-law firms
I managed and coached a 14-person sales team at Marble Law, selling flat-fee legal services to consumers. Now I review real intake calls and coach the people who make them, to help more consultations become retained clients.
I'm not selling ads or leads. If your consultations already convert well, I'm probably not the right fit.
Where consultations slip
I check four steps, in order, using your own calls and records.
How it works
$1,500, fixed. I review 15-20 of your recorded intake and consultation calls and your last 25-30 leads, then deliver a scorecard, the three biggest leaks with evidence, a rewritten consultation flow and one weekly management routine.
$2,500 a month, 3-month initial term. Each week I review 5-8 calls, give each person on your intake team specific feedback and send the partner a one-page scorecard. The review fee is credited in full if you start within 30 days.
Your staff answers the phone, runs the consultation and makes the decisions. I coach. I don't run your phones or your marketing, and I never contact your prospective clients.
What's proven, and what isn't
At Marble Law I managed and coached a 14-person team selling flat-fee legal services to consumers, and built the Salesforce dashboards and call-coaching routines the team ran on. I don't have law-firm client results to show you yet. I'm taking a small number of founding clients, and every number I give you about your firm will come from your own calls and records.
How I work
Most of the work is reviewing recordings and records, so it doesn't need your team on a call. Feedback comes as written notes and short recorded walkthroughs your team can watch between consultations. I review messages each weekday and aim to reply by the end of the next business day, Phoenix time. Live calls are scheduled on weekends.
Boundaries
Common questions
Owner-led consumer law firms, starting with family law: usually 2 to 15 attorneys, enough consultations each month for conversion to matter, and someone responsible for intake.
$1,500 for the Consult-to-Client Review. If you continue, the Fractional Intake Sales Manager is $2,500 a month for a 3-month initial term, and the review fee is credited in full if you start within 30 days.
They make the review far more useful. If your calls are not recorded yet, I can start from your lead records and scripts. If you decide to start recording, follow your phone provider's and your state's consent rules.
No. I commit to delivering the agreed work, not to a number of retained clients or to revenue. A better consultation script is not automatically more retained clients, so I baseline your numbers first.
Phoenix Digital Growth used to offer an after-hours response system for restoration companies. That service is no longer offered. The old restoration guides stay online as references.
No. Phoenix Digital Growth at phoenixdigitalgrowthagency.com is Jesse Gabriellini's intake coaching business for law firms. It is not the unrelated Local SEO / Google Ads shop at phoenixdigitalgrowth.com.
Who runs this
I'm Jesse Gabriellini. Before Phoenix Digital Growth, I was a senior sales manager at Flare, the company behind Marble Law. Earlier I sold to small businesses at Yelp and worked on WeWork's Phoenix launch, and I founded and ran Phoenix Home Cleaning, a local service business. The person who reviews your calls is the person who coaches your team.
Email me your firm name, practice area, roughly how many consultations you run a month, and whether your calls are recorded. I'll tell you honestly whether a review is worth it.